DoggyLife — Terms of Service

Last updated: 2026-10-09

These Terms govern your use of the DoggyLife app. By creating an account or using the app, you agree to these Terms.

The service

DoggyLife helps you track your dog's health records, reminders, walks, and training, chat with AI Doctor/Trainer/Food Scanner, share access with family members, sitters and guests, put a QR code on your dog's collar, and use the Lost & Found community board to report and search for lost or found dogs.

Your account

You must provide accurate information and are responsible for activity on your account. You must be old enough to consent to these Terms under the laws of your country.

AI features are not veterinary advice

AI Doctor, AI Trainer, and AI Food Scanner provide general educational information generated by AI models — they do not diagnose, prescribe, or replace a licensed veterinarian. Always consult a veterinarian for your dog's medical care, especially for urgent or worsening symptoms.

Your content

You keep ownership of the photos, records, and messages you add. By posting a Lost & Found report, you agree it will be visible to other users as public safety information, limited to the fields you choose to share (contact details, precise location). By sending a family chat or Lost & Found message, you agree it will be visible to the recipient(s).

Family, sitters and guests

You decide who gets access to your dog's profile. Invite only people you trust: a family member can see what you record for your dog, and a sitter or guest sees your care instructions and can mark what was done for the number of days you set. Enter an email address only for someone who would expect the invitation. You can end anyone's access at any time, and you are responsible for the instructions you write and for who you choose to give access to. We are not responsible for what a person you invited does or fails to do while caring for your dog.

Community conduct

Lost & Found reports and messages must be accurate and made in good faith. Do not post fraudulent reports, harass other users, or use the feature for any purpose other than reuniting lost dogs with their owners. We may remove content or suspend accounts that violate this.

Reporting and blocking

You can report any family chat message, any message in a chat with a sitter or guest, or any Lost & Found listing directly in the app, and block another user so you no longer see their content or messages. Reports are reviewed and, where warranted, the content is removed and the account may be suspended, generally within 24 hours. To report something you cannot flag in-app, or to appeal a removal, email support@doggylifeapp.com.

Travel with your dog

If you send a travel request, DoggyLife passes it to a partner company and helps you get in touch. The transport and the paperwork are carried out by that company under its own terms, and you pay it directly; DoggyLife does not carry dogs, issue documents or take payment for the trip, and does not guarantee documents, prices or timing. Requirements and timing are set by countries, authorities and airlines, and they change, so please check the final requirements with the carrier and the veterinary authorities. DoggyLife may receive a fee from the partner company; it does not change the price you pay.

DoggyLife+ subscription

DoggyLife+ is an auto-renewing subscription billed through the Apple App Store or Google Play, at the price shown at purchase. It renews automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel your subscription in your Apple ID or Google Play account settings — we do not process payments or refunds directly; refund requests are handled by Apple or Google under their own policies.

Free period

We may give new accounts a free period of DoggyLife+ features. It needs no payment details and is not converted into a paid subscription by itself: when it ends, those features return to the free plan unless you choose to subscribe.

Support DoggyLife (tips)

In Settings → Support DoggyLife you can send an optional one-time tip to help keep the app independent and free of ads.

• A tip is voluntary. It unlocks no features and does not change your account or your DoggyLife+ status.
• A tip is not a charitable donation. DoggyLife is not a registered charity, so tips are not tax-deductible and we do not issue tax receipts.
• Payment is handled by the Apple App Store or Google Play. We never see your payment details, and the store shows the amount in your local currency.
• Refunds are handled by Apple or Google under their own policies; request one through your Apple or Google Play purchase history.
• We use tips to build, host and maintain DoggyLife (servers, AI services and maps) and to keep it ad-free.

Termination

You may delete your account at any time in Settings. We may suspend or terminate accounts that violate these Terms, including fraudulent Lost & Found reports or abusive behavior toward other users.

Disclaimer and limitation of liability

The app is provided "as is" without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the app, including reliance on AI-generated content or interactions with other users through Lost & Found or family sharing, to the fullest extent permitted by law.

Changes to these Terms

We may update these Terms from time to time. Continued use of the app after a change means you accept the updated Terms.

Contact us

Questions about these Terms? Email support@doggylifeapp.com.